Left the Wallet in the Drawer, Is Your Store Ready?
Not long ago, forgetting your wallet meant turning the car around. Today, many shoppers leave it behind on purpose. Digital wallet users are expected to reach 5.2 billion in 2026, covering over 60% of the global population. A growing number of them never reach for a physical card at all. In fact, one in five digital wallet users now regularly leave home without a physical wallet. For retailers, that's a real customer standing at your register, ready to buy, but unable to complete the purchase if your setup doesn't support how they want to pay. That gap is where sales quietly disappear. It's Not Just a Young Person Habit Digital wallets used to feel like a Gen Z thing. Not anymore. Among millennials, 66.7% now rely on digital wallets, and so do nearly 44% of Gen X shoppers. People of all ages have made the switch for the same simple reason: their phone is always with them, and tapping it is faster than pulling out a card. More than half of all online purchases in 202...